It amazes me that companies put products out on the market like this one. This unit as a whole, is probably the worst engineered and fabricated product I have ever purchased since I became a contractor. Now everything always needs a little tweaking here and there but today was the last draw.
2 summers ago I decided to cut back and make some changes with the business. After selling my 02' F450 dump and my 06' 2500HD pickup I purchased a 6.7 DRW Ram 3500. This truck would do double duty as my everyday driver plus towing etc. Anyway, after going a few months last winter with the 2yd "V" box downeaster spreader (which I loved) in the back of the pickup I wasn't crazy about it in the bed all the time. This truck was my everyday driver now. I wanted more functionality out of the truck. I wanted to be able to put my tool box on the truck and also be able to haul and dump a small amount of aggregates during the summer months.
I decided the best purchase (at the time) was a SS Downeaster dump insert with Spreader. This will give me the greatest flexibility. For summer and winter months. I chose a downeaster instead of Truck craft because I liked their “V” box spreaders so much as I felt they where well engineered and designed. I went with a 6' dump so I can still put my toolbox in. Also a full 6’ insert holds just enough for the GVW of the truck. I ordered the insert and spreader for about $7,500.00 witch was a little much but was worth it in flexibility. It all starts with Downeaster sending me an 8' unit. Then after they told me it would be another few weeks because they never had anyone order a 6' unit with the spreader. (hard to believe, IMO) They informed me they had to make the dumping cylinder dual acting. so the insert would come down when the load was all the way to the back. 3 months later I finally got it and go to install it.
1. After installing the dump it looks noticably crooked. After grinding about 3/4 of an inch off one support it finally was straight.
2. Now that I have the insert installed I go to install the controller, The controller they sent me was used. not a big deal but when you pay $7500 for something you aren't buying used.
3. The lifting solenoid fails about the 6th time I used it. I had to drive it to my dealer with the dump bed stuck up so I can diagnose the problem. I lost a half days work because of it. Stole one out of the 8’ insert that downeaster wouldn’t take back from my dealer
4. About the 15th time I used it I noticed a leak, hydraulic fluid was dripping on my customers new driveway from the bed of my truck. I notice the problem was where the fitting of hydraulic hose connects to the cylinder. It was so new I thought it was loose. So I tried to install it. With closer inspection the fitting is cross threaded, and a whole new cylinder is needed. Now I am out of commission for 2 weeks waiting. The reason the fitting was cross threaded was because of the positioning of the hose and fitting on the cylinder and the lack of a proper fitting
Just a bad fabrication process and design IMO. With the help of my great local dealer I got this addressed. ASAP
5. Lastly the Tailgate functionality was an absolute joke not even going to go into it. Minor common sense issues.
Doesn’t sound like much but Almost everything could have been avoided. All these things add up. At this point I haven’t even used the spreader yet.
To Be continued............
2 summers ago I decided to cut back and make some changes with the business. After selling my 02' F450 dump and my 06' 2500HD pickup I purchased a 6.7 DRW Ram 3500. This truck would do double duty as my everyday driver plus towing etc. Anyway, after going a few months last winter with the 2yd "V" box downeaster spreader (which I loved) in the back of the pickup I wasn't crazy about it in the bed all the time. This truck was my everyday driver now. I wanted more functionality out of the truck. I wanted to be able to put my tool box on the truck and also be able to haul and dump a small amount of aggregates during the summer months.
I decided the best purchase (at the time) was a SS Downeaster dump insert with Spreader. This will give me the greatest flexibility. For summer and winter months. I chose a downeaster instead of Truck craft because I liked their “V” box spreaders so much as I felt they where well engineered and designed. I went with a 6' dump so I can still put my toolbox in. Also a full 6’ insert holds just enough for the GVW of the truck. I ordered the insert and spreader for about $7,500.00 witch was a little much but was worth it in flexibility. It all starts with Downeaster sending me an 8' unit. Then after they told me it would be another few weeks because they never had anyone order a 6' unit with the spreader. (hard to believe, IMO) They informed me they had to make the dumping cylinder dual acting. so the insert would come down when the load was all the way to the back. 3 months later I finally got it and go to install it.
1. After installing the dump it looks noticably crooked. After grinding about 3/4 of an inch off one support it finally was straight.
2. Now that I have the insert installed I go to install the controller, The controller they sent me was used. not a big deal but when you pay $7500 for something you aren't buying used.
3. The lifting solenoid fails about the 6th time I used it. I had to drive it to my dealer with the dump bed stuck up so I can diagnose the problem. I lost a half days work because of it. Stole one out of the 8’ insert that downeaster wouldn’t take back from my dealer
4. About the 15th time I used it I noticed a leak, hydraulic fluid was dripping on my customers new driveway from the bed of my truck. I notice the problem was where the fitting of hydraulic hose connects to the cylinder. It was so new I thought it was loose. So I tried to install it. With closer inspection the fitting is cross threaded, and a whole new cylinder is needed. Now I am out of commission for 2 weeks waiting. The reason the fitting was cross threaded was because of the positioning of the hose and fitting on the cylinder and the lack of a proper fitting

Just a bad fabrication process and design IMO. With the help of my great local dealer I got this addressed. ASAP
5. Lastly the Tailgate functionality was an absolute joke not even going to go into it. Minor common sense issues.
Doesn’t sound like much but Almost everything could have been avoided. All these things add up. At this point I haven’t even used the spreader yet.
To Be continued............