Commercial sites can often be pacified, as I said before by laying it all out for them long before the snow flies. As long as you meet their expectations, then both parties are happy.
Chuck around here thats known as "showing the flag" or "show them we didn't forget about 'em"For instance, learing entrances, exit and laneways, loading docks, making a few passes in front of the buildings, clearing a portion of the lot, etc
Clean Cut Lawns said:grasshopper,
how do your customers deal w/ only getting done by noon? don't the leave in the morning?
The residential customers that are done towards noon are the ones that don't mind waiting until then, or don't have a car anyway, but just want the driveway done for visitors etc. They are usually older people. Also we don't get a whole lot of plowable storms here, maybe 10 a year, so we have to have a 10 hour route to make any money in the winter.
You think that's bad. I gave a customer a price last year and he thought it was high. He then proceded to tell me about another contractor that told him his route takes 24 HOURS!!! Can you believe that?!?!?!?!When the heavy snow comes, they would take 14 hours+ to get to those sites the first time!